Welcome to To Someone Special! Your trust means everything to us, and protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us, browse our website, or interact with our services.

🛍️ Information We Collect

When you use our website or place an order, we may collect:

• Personal Information: Name, email address, phone number

• Shipping & Billing Address: To process orders and deliveries

• Account Details: Username, password, and saved preferences (if you create an account)

• Order Information: Purchased items, gift messages, delivery instructions

• Payment Data: Processed securely via third-party gateways like Razorpay (we do not store card/UPI details)

• Device & Usage Data: IP address, browser type, device information, site analytics

• Marketing Preferences: Newsletter sign-ups, survey responses, and feedback

🎯 How We Use Your Information

We use your personal data to:

• Process and fulfill orders

• Provide shipping updates and customer support

• Personalize your shopping experience

• Send promotions, offers, or newsletters (only with your consent)

• Improve our website, services, and product offerings

• Comply with legal and financial requirements

🔒 Data Sharing & Disclosure

We respect your privacy and never sell your personal data. However, we may share information with trusted partners for essential services such as:

• Payment Gateways – For secure transactions

• Shipping Providers – For order delivery

• Hosting Services – For website functionality and performance

• Legal Authorities – If required by law

🍪 Cookies & Tracking

We use cookies and similar technologies to:

• Keep your shopping cart active

• Save your login session

• Analyze website traffic and user behavior

• Show personalized content and offers

👉 You can manage or disable cookies through your browser settings.

👶 Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from minors without parental consent.

✅ Your Rights & Choices

As a customer, you have the right to:

• Access, update, or delete your personal data

• Withdraw consent for marketing communications

• Request a copy of your stored data (data portability)

• File a complaint with the relevant data protection authority

📩 To exercise these rights, contact us at support@tosomeonespecial.com.

🗃️ Data Retention

We retain your data only as long as necessary for:

• Order processing and delivery

• Customer service support

• Legal and compliance purposes

🔐 Security Measures

We protect your data with industry-standard practices including:

• SSL encryption for secure browsing

• Firewalls and secure servers

• Regular audits and updates to safeguard information

📞 Contact Us

If you have any questions or concerns about this Privacy Policy, reach us at:

To Someone Special
📧 Email: support@tosomeonespecial.com
📞 Phone: +91 9921007590 / +91 950377624 / +91 8999327606
📍 Address: Ghansoli, Navi Mumbai, India

🔁 Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date. Please check back regularly for the latest updates.