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By placing an order with To Someone Special, you agree to the following terms and conditions. These policies are designed to ensure a smooth, transparent, and secure shopping experience.
🛍️ Product Information
All product details, prices, and availability listed on our website are subject to change without prior notice.
While we strive for accuracy, minor variations in color, design, or packaging may occur.
đź’ł Payment & Security
Payments are processed securely via Razorpay and other trusted payment gateways.
We do not store your card, UPI, or net banking details.
By completing the checkout, you authorize us (and our payment partners) to process the transaction.
📦 Order Processing & Delivery
Orders are typically dispatched within 1–2 business days of confirmation.
Customized or personalized products may take longer to process.
Delivery timelines may vary depending on location, courier availability, and external factors (e.g., festive demand, weather conditions).
🔄 Cancellations, Returns & Refunds
Customized or personalized items are non-returnable and non-cancellable, unless damaged or defective.
Refunds (if applicable) will be issued via the original payment method within 5–6 business days after approval.
For complete details, please refer to our Refund & Cancellation Policy.
📲 Communication & Updates
By placing an order, you consent to receive order updates, shipping details, and important notifications via email or SMS.
You may also choose to opt-in for promotional updates and newsletters.
đź”’ Privacy & Data Protection
Your personal information is collected and used in line with our Privacy Policy.
We implement strict security measures to protect your data.
đź“ś Agreement
By checking the box at checkout and completing your purchase, you acknowledge that you have read and agree to our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, and Shipping Policy.
✨ At To Someone Special, we are committed to making your shopping experience joyful, secure, and memorable.
